Substandard communication and customer service. Cannot recommend. I ordered some hi-viz printed vests and gloves 22 January. The payment was taken off my credit card immediately. I received an order acknowledgement but no estimated date of delivery. I still have had no communication whatsoever to indicate when i can expect delivery. 01 February I wrote to complain that I still had no estimated delivery date and asked for my money back if a delivery date could not be confirmed by the end of last week. I received no reply. No acknowledgement that the message had been received or would be dealt with in due course. Of course, there has been no refund, either, not even an automated one. Would give zero stars if I could. This order was a test to check quality etc before placing a more substantial order. needles to say that I will not bother.
1 year ago
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HVW LTD has a 4.68 average rating from 511 reviews

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