They are unwilling to cancel my (now finished) contract without me paying an extra month for no reason. The customer service experts are complaining TO ME that they need to spend "6 minutes on the phone to deal with my issue" I queue for 30-60 minutes with no response, yet I'm number 1 in the queue. Once I get connected, it gets disconnected. No call back, need to queue again. All this to cancel a contract that is now finished. Did I forget to mention that they charge you double the price for rolling the contract? Aka this extra month I need to pay is actually worth 2 regular months. The list keeps going. This company is CRIMINAL and I have never seen a more unprofessional bunch congregated like this. Did I forget to mention that their speeds aren't actually what they claim in speed tests? THE LIST GOES ON!