The customer service system is barbaric, they are minimally connected to the delivery team which leads to issues with delivery and miscommunications. Drivers are often left in the dark and they look bad when it’s the companies fault. Also product quality. I’ve had countless all in one vapes that are broken or pods that ar low quality or cracked. Refunds are extremely hard to come by. They closed an account because they overcharged me for an item I didn’t receive. Then banned me when I charged back for ONLY that amount I didn’t pay for.
1 year ago
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