WATING FOR A REFUND SINCE 18th JUNE !!! Today is 16th July 2018.
I Would stay clear from this website if you don’t want to wait 10 years for a refund and have your wallpaper falling apart within two days.
I purchased a few rolls from the site, on delivery my box was torn open and wallpaper was missing. I contacted the company spoke to a lady called Joanne who at the time was very helpful she offered to help however because I was decorating I couldn’t wait I just wanted the items collected and a refund. I emailed several times asking why hasn’t my collection been taken by DPD. They just kept fobbing me off with aload of excuse saying the driver had to many parcels to collect 3 rolls.
The whole experience is very frustrating and annoying and I’m now at a lost until someone can collect these 3 rolls from me. Why should any customer have to wait over a month and half for a refund and a collection because of a mistake of the companies.
My in law brought the Zara collection and marble one absolutely awful it never stuck to the wall considering that they used the recommend wallpaper glue to stick on to the wallpaper and her building is newly built.
I have the proof to!!!
5 years ago
I Love Wallpaper has a
4.7
average rating
from
5,824
reviews
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