Peter
I Made a recent order on behalf of my partner on 13th July and was advised delivery would be 3-5 days. After a week I rang to see where the order was as we were yet to receive it. I was told I would be called back in half an hour after the guy chased it up. No one rang back until 3hrs later by which time I was not available. Some one then rang my partner to say you were still awaiting part of the order. He was then told that the order had been sent out already. Very conflicting....I have not received any order. It would have be nice for customer service to notify us of the situation if indeed you were awaiting part of the order as we had booked a fitter for Friday 22nd. I rang again on Wednesday 20th July and was told by Andrew that it was just a case of waiting for part of the order and that you had not sent one batch previously. Hopefully we will receive the order shortly and hope that we are happier with the product than we are with customer service.
4 years ago
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