Customer Service
Ease of Use
Sorry to say but I did not have a good experience. I ordered a sample for a client. I was so surprised to find that the shipping time is SO slow. I waited only to have the item not arrive. When I called and asked to have the charged removed they did that but offered to send a new one for free. That one also never arrived. Frustrating experience.
Helpful Report
Posted 3 years ago
I'm sorry for this error, Mary. We have discovered a bug in the shipping warehouse software and the issue has been corrected.
Posted 2 years ago
Incredible Rugs and Decor is rated 4.76 based on 1,241 reviews

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Alice, Customer Support

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