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"Just received my 1,200 dollar rug and colors washed out. Can hardly see the designs. VERY UNHAPPY. Will never purchase another big ticket item on the web."
Helpful Report
Posted 2 years ago
Hans, I'm sorry to hear about your disappointment. The rug you ordered has a 'vintage finish' which is intentional to give the rug an aged, antiqued look which is quite fashionable in today's Interior Design market.
Feel free to live with the rug for a week or two and just then let us know if you'd like assistance in returning it for a refund or exchange. Keep in mind; our sample program is a great way to test out color and texture in person before ordering a large item. - Steve
Posted 2 years ago
Incredible Rugs and Decor is rated 4.76 based on 1,182 reviews

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