I called in to ask about the promotion and received excellent service detail from Matt. We chatted a minute as I told him about my Mother-in-Law who just purchased the KAS 7301 for her under her kitchen table, not even knowing at we had acquired the very same rug for our bedroom. His remark, "You now have a family rug!" I told him my son was planning a career move and thinking about Texas. He also told me my son would love the San Antonio -Texas Hill area by telling me you have In/Out Burgers there so my son would feel right at home! Was all this part of the sale? Absolutely! He made my day. You will be highly recommended for anyone who is rug shopping!