Really not worth the hassle using John Parrott Sports. I ordered two extension pieces (6” & 30”) in rosewood to match my cue. When they ‘finally’ arrived, the 6” was a perfect match but the 30” was clearly lighter in colour & didn't match my cue. I contacted them by phone & was told that the 30” is a slightly different colour. I stressed that this information is not in the description, I was just offered a refund with me having to pay the return postage. Three weeks after they had received my return, including many phone calls to them, I have finally got my refund, only after opening a case through PayPal. I wonder if the actual John Parrott has got any idea of how appalling this business is ran.
8 months ago
John Parrott Cue Sports has a 2.86 average rating from 58 reviews

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