We purchased the Italiana Amalfi hot tub in mid-September and it arrived mid-November, which considering the current constraints of COVID lock down in 2019 was very quick. The sales and delivery team were first class. Responded to our questions very quickly and installed the tub smoothly without issue. We took the premium package with the cover lifter, chemicals, steps, training etc. and highly recommend this if you are new to a hot tub as the training greatly helped with maintaining the tub and we have not had any issues since. Highly recommend Johnson's Hot Tub's - friendly and great service!