Hannah
The service wasn't great, considering the price. I had to call several times to find out when the bike would arrive, the call would finish with them telling me that would get back to me to confirm but never did. (albeit very polite on the phone) I had to change the address to my work address because they only deliver mon-fri, so i asked the sales guy if it would be easy enough to put together (Otherwise I would have considered booking a day off work to wait for it at home) He assured me it was really easy and it would just be the pedals, and the seat that would need putting on. In fact the front tyre and light also needed attaching. I didn't find it particularly easy because the guide is a generic guide from Juicy Bike for a normal bike, not a fold up one. The battery (which i was told comes as standard at at least 75% full) was completely flat. so I couldn't ride it home that night anyway. After folding the bike after the first time following the video instructions, I now have a lovely thick scratch on the frame which I am really disappointed about. I am a little anxious to fold it again now. Not a great start unfortunately. :(
2 years ago
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Juicy Bikes has a 4.79 average rating from 233 reviews
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