I have been a user of you ketone strips for years. I just purchased your new kit and would really like to return it and get credit for it! Reasons: New strip packaging is terrible. Hate the individual sealed strips. Very hard, time consuming and annoying to open. Liked larger old lancet device better. Glucose test strips are totally inaccurate by 30 - 40 points compared to my free style one touch. Have checked it’s results against actual lab tests and always very close. How do I get a refund? Can I still by the old keto strips for my existing device