Lingyun Li & Paul Weeks
We purchased an Elba table and six chairs via garden furniture.co.uk at a cost of £1599.00. We had issues with the delivery timetable and had to make numerous phone calls to chase our order, call backs that were promised were never received. One chair out of six badly damaged, the replacement yet to be received. The table arrived separately today and as much as we like the design the woodwork is not of a good standard; I doubt the wood is actually teak and is a very poor grade if it actually is, the slats have been heavily sanded and circular abrasions are still very obvious it has a poor surface finish, filler has been used to cover up a very heavy and open grain (not a feature of real teak which is an almost grain free timber)and to fill inaccurately cut joints, this will all fail when the weather takes its toll. Some of the machine screws were impossible to tighten without WD 40 and cleaning metal fragments from the threaded female part of the table to leg joint. In my opinion this range of furniture is over rated and overpriced for the quality of the items we received. Even the Kettler brand label wasn’t applied neatly and that pretty much sums up this slipshod offering. We would not recommend nor would we buy any other furniture from Kettler.
1 year ago
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Kettler has a 4.4 average rating from 2,029 reviews

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