George
Terrible experience! Invoice and reference Job L4L-194843. I don't take any pleasure nor vindication in writing a negative review, but I think it's my duty to warn other clients before they get conned like I did. We accidently locked the key inside a room upstairs, looked up a local locksmith on Google and found the number for Keys4U. Called them up and explained the issue, asked for a quote and was told £59.99 or something very similar. Upon arrival, the locksmith was efficient, he opened the door within 10 seconds of starting and explained the total bill was £148.80 due to additional charges that were held back from me on the phone call. Apparently just the visit alone without any intervention was 60 pounds... Call it misleading, lie, fraud, abuse, call it business as usual, whatever you like but it doesn't change the fact that a company can charge me hidden costs and an extra £90 (including VAT, also not referenced anywhere in our conversations). Practices like these should be investigated by both the Ombudsman and financial authorities because they are borderline fraudulent. I feel angry and cheated, technically got robbed by the locksmith company!
2 months ago
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Keys4U Locksmith has a 4.74 average rating from 1,834 reviews

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