Can’t believe I’m looking at a lot of 5 Star reviews on this site. I just don’t believe anyone would put more than one star ( just a shame you can’t put Zero stars) . From personal experience my parents suffered dreadful service from this company, and were left with no broadband/ phone at the beginning of lockdown in March . Although issues are hopefully resolved ( we signed to a different supplier, once contract had ended) , Kinex still charged two months charges , and made it difficult for change over to take place ~ we were constantly on phone trying to chase them up ~ no return phone calls even though these were promised. I urge anyone who wants to sign con with this company PLEASE DO NOT . You may initially be happy with the service , but within a very short time you will regret it ~ poor Customer Service & service ~ do yourselves a favour ~AVOID AT ALL COSTS
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