Avoid this dreadful company at all costs. While moving house they have lost my long standing business phone number, left the phone in service and ringing for 4 weeks after moving. They couldn't provide the service in the new house causing me to have to cancel my contract early. They then charged over £600 cancellation fees and blocked my number so the new provider couldn't take it over, even though they had transferred the number from BT in the first place. Shocking service and business practices. They have caused untold damage to my business and huge distress to me. Don't touch with a barge pole.