Website was simple, fast and efficient with no problems ordering and the process was very good. However I have chosen a normal rating due to the delivery. It was noted down as next day delivery (I placed my order Friday night) therefore due to the bank holiday I wasn't expecting delivery until Wednesday. I received a telephone call on Tuesday to say delivery would be on Thursday. I felt this was excellent service getting a telephone call to say when the delivery was (even if it was a day late). Waited until 04:00pm on Thursday until I called to ask when the delivery would arrive to be told that it was never picked up from the depot and it would be delivered between 08:30am and 12:00pm on Friday. Again waited until 12:30pm still no delivery. Called to enquiry again and before they called back the delivery arrived at 01:00pm (one week after I placed my order to be delivered next day) After a good start with quick and simple order process and efficient service I was disappointed with the delivery. I have expressed my disappointment to Lazy Lawn however I am yet to receive a response.
7 years ago
Read LazyLawn Reviews
LazyLawn has a 4.87 average rating from 1,750 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial