Karen Ratcliffe
Do not use this company. My mom passed away beginning of May and the pendant was left round her neck when she was taken to hospital she unfortunately passed away in the ambulance. After a couple of days I informed Lifeline 24 of the circumstances and the fact we had no pendant to return. They didn’t comment on this just informed me I needed to return equipment. No confirmation of return, however I had paid to track the return. Now after almost 2 months they decide I must pay for the pendant, but to add insult to injury my mom had only just paid for the following 12 months. but NO refund for remaining 10 months.. Totally no compassion, certainty not a caring company.
1 month ago
Lifeline 24 has a 4.78 average rating from 4,948 reviews

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