Website fine, once you understand how it works. For instance difficult, if not impossible to log in and then look for parking. For some reason you need to enquire before logging in. That said I will now ALWAYS book parking through this website rather than using an add on through the airline's site. Big issue I had took 5 months to resolve when Flybe and Liverpool Airport Parking both blamed the other and 'service' agent at desk refused to enter into any sort of negotiation. Given the eventual refund he was obviously in the wrong, but obviously had me over a barrel by refusing to allow me to leave without paying additional £80 up front. Subsequently resolved but now only deal with airline for flight and parking company for parking.