Richard
The initial engagement was as good as it's always been, however in moving from the initial contact to the case manager, and then to the external case manager and solicitor (4 different people at 3 firms!), something got lost and the deal I ended up with wasn't the deal I had agreed at outset. It would have been nice if fewer people had been involved and the original point of contact retained which would have prevented this from happening.
4 years ago
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L&C - London & Country Mortgages has a 4.66 average rating from 1,437 reviews

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