Michael Wollenberg
Saw them on Dragons' Den, ads everywhere. Thought great I'll give it a go. What a mistake! Firstly there is very little control or information when you sign in to the website. Then the info was out of date so I contacted them to give them my new deal with my supplier. By then they had already initiated a switch. Despite promising to cancel the switch it went ahead and I was charged on the direct debit by Utility Point. I am now £138 out of pocket. For 2 weeks already. At least Utility Point responded to my complaint emails and promised a refund; I wrote to LAMB and they have not bothered to reply. Appalling service, not enough control over your account. I am going back to the MSE energy saving club which does exactly the same and works so much better
1 month ago
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Look after My Bills has a 4.27 average rating from 628 reviews

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