Anonymous
1. Upon my query, we were told in writing that swapping the standard silver crate with a golden crate was possible simply by "making a note" 2. We proceeded exactly as per 1., yet the wrong crate was delivered. The fabric was also stained. 3. Customer service told us they would schedule pick up, but nothing happened. 4. Michelle, the manager, took over and tried to blame us for having ordered the wrong colour, trying to charge us with return fees. Cannot recommend, or just totally incompetent staff there
1 month ago
 
Lords & Labradors has a 4.60 average rating from 142 reviews

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