Don't buy or sell your phone to this fraud of a company!!!!! They quoted me £210 for a brand new phone I wanted to sell to them. When they received it they claimed that I accepted an offer for £40 which I never. I didn't even receive an email of this fake offer. They paid this in to my account. When I chased them about this and for an explanation they lied and said I accepted the offer. They did not pay e the original price. The 2 staff members I spoke to Jessica and Ellie are very rude and abrupt. They did not help me in any way for an explanation or to get my money back!!!!!!!!!