Shipped in a timely manner, arrived fast (but totally understand Covid shipping times are beyond their control and could vary). The paints (I got a lot) came in a plastic bag inside the box. Box well bubble wrapped. Only complaint is most paints were screw caps, came loose and some bottles dried shut but most bottles just left product inside their own cap. Compared to my paint order from GameNerdz it's was a little disappointing and messy.. Like when I thought paint was thicker but it was clogged from drying shut, shot out and went EVERYWHERE. The pigment came out if the carpet and off the table but took to the pillow and blanket I had in the area. Not the end of the world it wasn't my favorite set, valuable lesson learned there lol. Don't open or test paints around fabrics you love. My GameNerdz order the paints came in a little box inside to keep them upright in the package and outer shipping box itself was labeled this side up. After being spoiled by them going above and beyond and the big jumbled bag of paints from Miniature Market, I'd buy paints here if my local store doesn't have it, and GameNerdz doesn't have it but it's not my go-to. They do have a great selection of reaper paints here though. Leaving 5 stars, they didn't necessarily do anything wrong, just hard to compete with GameNerdz they have the best shipment quality. Everything else on my order was perfect.