i ordered my phone on the thursday, once it was accepted about 6.15pm they said it will be delievered on the friday. i then had a text saying that the phone will be delievered on the monday 7th 2014. monday came and it wasnt delievered so i then phoned dpd and then said they will upgrade my deleivery and it wont be delievered on the tuesday it will be delievered by the 9th by 12pm. however it still didnt come. i then phoned dpd and they said it had gone 'missing'. i phoned up charlie at mobiles.co.uk and she was fantastic. had a new one ordered and sent out to me on the thursday before 10am. i had no problems with mobiles.co.uk however i wouldnt personally use DPD again, to loose a parcel and not gain responsibility for it is ridiculous.