I tried ordering online and having thought my order had gone through I didn't receive any confirmation email as promised. I contacted via phone the following day and was advised the order hadn't been generated. your sales rep advised me that the iphone c in green was out of stock and that's why the order hadn't been processed! conveniently he found one. but yet still no email all going through all the credit checks and passing them. I called once again and it wasn't until Zoe Cummings had the idea of sending me a confirmation email via her personal email address I was at that point pretty certain my order had been placed. I was then advised DPD would phone or text to advise me that my sons phone was on its way! but yet more disappointment when once again no phone call, fortunately my partner was in and she was able to sign for my package and happily our son got his present on his birthday!!!!!!!!!!!!!!!!!!!!