Ordered a Samsung Galaxy S5 Mini on a 24m contract with a deal that was much cheaper than I could find anywhere else. Ordered the phone on a Sunday and was initially offered delivery on the Tuesday, but got an email on the Monday saying they hadn't been able to process the order and would be in touch. I then didn't hear anything until Thursday, when I got another email saying the phone would be delivered on Friday which it was (although the 1 hour delivery window which had been mentioned would have cost more, which hadn't been made clear). In summary, I'm more than happy with the contract and phone, but they shouldn't make unrealistic delivery claims as it's a big inconvenience not knowing when the delivery is going to be made.