I am so happy filled in the form to get help in finding the right scooter for me, they called the next day and made a home visit the next day, they also brought all different sizes with then, as soon as I tried the first one I was sold, they. Are extremely sturdy and very well made. They were not pushy at all they just wanted to make sure it was the right one for me, I am so happy with them I will not go to anyone else, believe me I've bought a lot of disability equipments and this one beats them all hands down to size fit and reliable