This fantastic company is true to its word. I originally purchased a mobility scooter from MG back in April. At the time I was impressed with it, but unfortunately a problem with the electric motor developed and it was not performing very well. Then on Saturday I was meeting my wife at a concert on the country cricket ground in Worcester and as I was going there the scooter start playing up. The electronic brakes failed and then the reverse gear stopped working and eventually the scooter came to a halt and refused to go on. Now what? Anyway managed to get home and get the scooter back as well (pushing), thanks to my son being at home.
I thought, what am I going to do. I had lost confidence in the scooter and would never feel comfortable again on it even if it was repaired.
So I called up the MG website and red through some of the wonderful testimonials. I emailed the company on Monday morning and Richard rang me within 15 mins. I had given them my height and weight details this time. He suggested that I try the Freeranger Landranger XL8 which has good off road capabilities (which I needed). I said I would pay the difference in price.
MG said they would take my scooter back and send me out a new scooter. They have performed brilliantly. Coming to the rescue almost immediately. Its just three days later and the new scooter is in my garage.
I am so impressed that I have run out of words to praise them. If your thinking of buying a Mobility Scooter or infact anything. Go to Mobility Giant. They will always look after you at all times.
Thank you guys. Thank you so much.
7 years ago
Mobility Giant Ltd has a
5.0
average rating
from
571
reviews
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