I ordered a motorcycle number plate stating that the wording ANDY P to be in light blue . I received the plate the letters were black after contacting yourselves all I got was someone telling me about dark blue on yellow back ground does not work as it says in our t/c it was light blue I ordered. I phoned about this twice then got told to send photos which I did I got no feedback at all about this so I phoned again nobody seemed to want to help me about this I just kept getting fobbed off I asked for a refund then I was told I had to send an e:Mail with the reason as to why I wanted a refund it was pretty simple why the plate was not the correct colour nobody was interested in my complaint at all my view of this company is that It gives a very very poor customer service at all times and I have to say I will never ever order anything else from you again I was very frustrated by the whole episode and have to say it seems like a cowboy outfit I have also put the word out on social media about how you run and do things you could not give a dam about customers and don't think you even know the meaning of customer service I have to say your company is a disgrace. Ps I even explained this plate was for my nephew who had just been killed on his motorcycle and it was important about the colours on the plate as this was to be displayed on his grave nobody has even got a heart it seems in your company. Louis Hodkinson