I am extremely impressed with my experience at National Mattress. I was a bit concerned about purchasing a mattress online without testing it in store, but for the sake of staying home and staying safe I took the leap of faith. I am glad I did! From the telephone guidance I was comfortable in my final decision on which mattress to purchase. The payment process was a bit trickier as I did choose the pay bright option and my initial cart failed, but National Mattress had the payment immediately refunded to my card and I was able to re-purchase with ease. My mattress is awesome! So comfortable! I am extremely happy and would highly recommend National Mattress for anyone who wants a quality mattress at a discounted rate with impeccable service!