PILOT Reviews

Name: PILOT
Rating: 4.70

4.7 Rating 1,652 Reviews

100 %

of reviewers recommend PILOT

4.7

Based on 1,652 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, packaged well, Vivienne Westwood earrings were perfect ❤️”

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Posted 1 day ago

“Pleasure to deal with”

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Posted 1 day ago

“Great service. Would recommend. Swift delivery.”

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Posted 3 days ago

“I would not want to use this the order was not delivered paid more to get it quicker and stilll did not get it reached out for help and 2+ weeks later almost 10 emails dealing with complete idiots as they cannot even locate the order I have had to send multiple times copies of it I would n not ever put myself through the upset the stress and frustration of dealing with this company again not worth the effort and certainly the hassle so so bad”

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Posted 3 days ago

“Great service”

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Posted 2 weeks ago

“Excellent service & was informed all along the way about my Web order. Products exactly as described & fit perfectly - living the Nudie Jeans guys!!!”

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Posted 2 weeks ago

“Excellent service ,delivered within 3 days”

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Posted 3 weeks ago

“This was my first time ordering. I purchased a Vivienne Westwood necklace and bag. Both items were in the sale with quite a large percentage off full price. Because of this I was a bit worried about ordering but my items were shipped within a day and I received them the day after. I am very happy with my purchase especially as it was such a good price. I wouldn't hesitate it order from Pilot again.”

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Posted 4 weeks ago

“Product arrived on time, unfortunately it was a bit tight, but the quality was what I expected.”

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Posted 4 weeks ago

“Items arrived quickly and as seen. Thanks for the brilliant service!”

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Posted 1 month ago

“First class service”

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Posted 1 month ago

“Great supplier, quick delivery!!!!”

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Posted 1 month ago

“Great service. Product as described”

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Posted 1 month ago

“Excellent service. I called to obtain some sizing info before making a purchase and the details provided were done so happily, accurately and efficiently. Delivery was fast and on time. Great retailer!”

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Posted 1 month ago

“Recently went on holiday, with one of my favourite cap. Someone asked me for it and I gave it to them, I was pleased when I saw it it on pilot because the original store did not stock it anymore i was so happy. Shipping and shopping experience was great I recommend you check them out guys.”

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Posted 1 month ago

“Great thanks”

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Posted 1 month ago

“You are the best”

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Posted 1 month ago

“Have ordered a few branded items from Pilot with substantial savings. Very pleased with the service received each time. Although the range isn’t huge, if you happen upon an item you want, there are bargains to be had.”

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Posted 1 month ago

“Fantastic service, quick delivery, quality product”

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Posted 1 month ago

“Excellent service from ordering to delivery.Very impressed.”

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Posted 1 month ago

PILOT is rated 4.7 based on 1,652 reviews