On my return I found my car had been damaged whilst in your care. Although I filled in the appropriate paper work one week later I received a standard printed reply stating that owning to the darkness and weather conditions no evidence of whom or what caused the damaged, could be found. I suggest that you make clear to future customers that "Newcastle car parking, park the car at the owners risk" and that "Newcastle car parking take no responsibility for any damage caused whilst in their care". So far this episode has cost me nearly £300, my flights where cheaper.