Actually beyond brassed off with my aftercare . Ordered a bed for my partially disabled son and the footbed a the end was missing. Contacted your services and disgusted at still no resolution. First response was oh it does not include a headboard or foot board days later . Yes it does have you checked and opened your boxes ? Well of course I had or I would not be missing it . Son is sleeping with me and my husband. I contacted trading standards and will be calling them again if it's not dealt with . Reviews on this company are on par with the treatment I've received. I've no words but avoid avoid avoid