How are these people still trading? I ordered some ice cream for my dogs on the 29th June, a week later still no item so i emailed them and they told me it was out of stock. I thought fair enough, i don’t mind waiting. They told me it would be DPD that delivers with the 24 hour delivery. I had a dispatch email with a Royal Mail tracking number on Monday 12th July. Expected it to be delivered on Tuesday. Boy was i wrong. It’s been delivered today Thursday 15th so it was obviously going to arrive defrosted. I had emailed a few times and each time they kept fobbing me off with the same email that my order has been shipped and it will arrive “tomorrow” When you sell frozen items my darlings you can’t have them in transit for 4 days. These people are a disgrace. There’s a telephone number that doesn’t work either. If only i read the reviews first!!!