Still trying to get our cover sorted as we were told after the policy had started that we were required to provide extra detail on ourselves - which we have tried contacting your customer service team to discuss by phone on numerous occassions & are still waiting for anyone to answer. We have also emailed your customer services requesting someone call us to discuss your request - we were sent stuff out in the poost which we again need to discuss with you. Being a newly formed businmess which has been trading since 1 February we are not in the position to be sitting around all day kept on hold in the hope someone will answer our phone call !!
5 years ago
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Nova Insurance has a 3.82 average rating from 158 reviews

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Alice, Customer Support

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