Richard Whitburn
Ordered an expensive 'PAPA' mug (£12. £15 with postage) as a present. It took a week to arrive and when it did the mug was chipped!! It was well packaged and must have been chipped before it was packed. Who packs and sends a chipped mug? The email I sent to advise of the damage was not responded to for 5 days and when they did respond I was told the item was no longer in stock!! Poor, poor service from Oliver Bonas. Would definitely NOT reccomend.
3 months ago
 
Oliver Bonas has a 4.77 average rating from 49,815 reviews

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