Anonymous
Would not recommend using Optical Express for this surgery. I had the LASIK surgery which I found traumatic from start to finish. The suction cup lost suction twice which was advised by the surgeon ‘down to a potentially faulty suction cup’ and as a result can bruising of the eye for 3 weeks. The bruising was so bad that I had to wear sunglasses when out as I was scaring the kids. They advised me at no point that this would potentially happen. They also made no mention of the burning flesh smell that I would experience during the laser of the eye. If I knew what I would have to go through then I would not of had the surgery. Having made Optical Express aware of my experience they provided no explanation and refused to do anything other then apologise my experience was a bad one. Very unprofessional company.
2 years ago
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Optical Express has a 4.7 average rating from 4,200 reviews

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