Tom
I don't think iv ever wrote a review for anything in my life, but unfortunately i feel i have to in this case. To start I had a consultation with Mr Prasad at Pall mall where we went through everything that I wanted from the surgery. Luckily all this was wrote down! - lump excision on the left chest and liposuction on both chest areas. (No lump excision on the right as it had previously been done on the NHS). After waking up from the surgery I found Mr Prasad had actually operated on both sides. Even the side that had been done prior on the NHS which I was already happy with. This was without consent. The side he shouldn’t have operated on healed wrong leaving a nasty overhang. The side that I originally went in for, (left side chest) was done completely wrong, the whole nipple had a fold in it and the side of the chest was deformed (Done completely wrong). This gets better - I actually left the hospital with no compression garment on. Which is something iv never heard of before. They said ‘they didn’t have one that fit me’ I went back to get the drain out about a week later, Mr Prasad took a look at the results and commented the fold would come out. And if it doesn’t it can be corrected with a small cut to release the skin. Weeks later after complaining I was not happy with the fold, he then decided to inject filler into the nipple to bring out the fold. This left it sticking out like a block! As for the side he shouldn’t have operated on and was healing wrong, he told me he needed to inject some scar tissue solution to correct it. This didn’t work. I gave up on Pall Mall and went to see a specialist in London (Harley Street). Its something I couldn’t live with and needed correcting. Although I had to beg him to at least give the correction a go as its something he didn’t really want to get involved in. Luckily the surgeon in London was able to remove all the filler and correct both sides. Very poor all around from Pall Mall, even the aftercare, no check ups, the only time I heard from the ‘patient coordinater’ was a WhatsApp txt talking about arranging the payment. Which is all she seemed bothered about Mr Prasad should not be allowed to operate on people. I really don’t understand how he is qualified. I am proceeding a claim for such bad negligence - As I was speaking to the solicitors and they started looking into it, they told me they have a lot of open cases again Mr Prasad already. This speaks for itself. Probably the worst story iv ever heard about a cosmetic surgery journey, and I’m sad to say this is my own journey. All I can do is try and make you all aware and try and get you to go somewhere PROPER.
2 months ago
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Pall Mall Cosmetics has a 4.93 average rating from 254 reviews

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