Anonymous
Paperbagco haven’t replied to quite a few of my emails and every time I call, I am told somebody will call me back but they never do. I emailed a while back requesting a sample bag, sent a follow up email to check it had been sent, and still haven’t heard back yet nor received the sample. I have also received a couple of boxes where the bags were damaged and completely unusable, the first time I received a response right away and a new box was issued which was great, but this time I haven’t had a reply. Emailing to ask when bags are back in stock doesn’t get a response either - i have emailed several times and not received a response. I understand there may be stock issues from time to time but some bags have been out of stock for a prolonged period, and I have been trying to find out when these will be back in so I can pass the information on to my customers, but emails are ignored and calls aren’t returned. My guess is that this is because the answer isn’t known. The bags are really good quality and delivery is fast, and I don’t want to have to go to another supplier, but I would appreciate it greatly to just know if the bags are not going to be replenished for quite a long time so I can look elsewhere and let my customers know.
3 months ago
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Paper Bag Co has a 4.82 average rating from 339 reviews

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