The payment for my order was taken three times. This resulted in an overdraft charge on my bank account. The Customer Service team at Papier were unhelpful and refused to acknowledge the serious nature of the issue. I was refunded after 4 days, but had already accrued overdraft charges. The order then arrived 2 days later than the original delivery date promised at time of order. Quality of product fine, but not worth the cost and admin. Would not recommend this company.
2 months ago
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Papier has a 4.76 average rating from 12,395 reviews

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