Steph
I ordered 2 planners “ Mysticism” and when my order arrived, the planners were in terrible condition. The planners were bent, and when I opened it - the papers were folded and looked crumbled. I reached out to customer service and the agent was misleading the complain. She kept wanting more pictures when when I sent 10+ photos of my planners. I was not offered a refund for the damaged planners nor was I offered to have them re sent. Will not be ordering from Papier in the future. Terrible customer service.
3 months ago
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Papier has a 4.76 average rating from 12,528 reviews

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