Georgina E
I have been really pleased with your service and products in the past but not so much this time. I ordered a diary for my friend in America and you contacted me very close to her birthday to say the gift box could not be sent from America, so either you send it from UK or from America without a gift box. I went for the latter, but it hadn’t arrived, so I contacted you again and you said it was out of stock and would be delivered late. Her birthday was 09/10/20 and she still hasn’t received it. I’m very disappointed. Please note the customer service was good but logistics not! Georgina Elliott
6 months ago
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