The process from ordering to installation was straight forward. You will need to send photos for the installation of the exterior of your property and your electric meter, fused board and earth bonding to your stop tap and gas meter to check it is ready for the installation. Once this has been assessed you are given an install date. From placing the initial order, processing the grant to install for my dates was 4 weeks. The installer turned up on the day and time given and it took about 2.5 hours. I have subsequently received an Electrical Certificate for the work. Just waiting now to use once my electric car is delivered!