Dr EJN Russell
I bought a TdeF 2.0 bike in November 2018 which received very light use - about once per fortnight for an hour. By Christmas 2019, the monitor stopped working which also meant that the bike could not be used manually as it would not turn on without the monitor. When ProForm were contacted, they said we were out of warranty and there was nothing they could do. They suggested an engineer to help fix it. Now, 6 months on, they do not reply to emails or phone messages and the bike remains broken. This worked out at about £40 per hour of cycling and I seriously regret buying the bike and have been unimpressed by ProForm's aftercare. I strongly advise buying a elsewhere.
10 months ago
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ProForm Fitness UK has a 4.02 average rating from 240 reviews

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