Giving this company 1 star is even too much! I had been with this company less than a month and cancelled as soon as I could. Upon taking out my policy with them, I sent evidence of documents they requested (driving license, etc) and yet they kept pestering for the evidence documents despite me sending evidence of them. They then threatened to cancel my policy despite already taking my deposit and a months payment! I then decided to cancel myself after reading the other shocking reviews and the poor treatment of myself as a customer at such an early stage - can you imagine if I had needed them if I had an accident! Today they took unauthorised payment of a cancellation fee! I rang and they said they sent a letter recorded delivery to my partners address which is a lie. Absolute joke of a 'company' I had been insured with them less than a month and they have took over £300 of my money
5 months ago
RCIB has a 4.45 average rating from 2,754 reviews

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Alice, Customer Support

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