Mrs Wood
I was told an engineer would be with me within the hour, but it was over an hour and a half. When he arrived he was unable to fix my problem because it came from the external pump house which I share with my neighbours. Your website claims there is no call out fee, yet I am still being charged for this because he apparently did a 'diagnostic'. I think paying £99 +VAT for someone to tell me he can't fix it is a bit much, so I won't be using your services again and will tell my friends on social media not to either. Hope I win my money back!
4 years ago
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