Caroline Saxton
The blue rubber chippings are perfect. Really vibrant, the colour doesn’t come off so it really is zero mess and it’s lovely and bouncy and safe for the kids. It also looks great and really does stay put in the wind. Cannot fault the product, it does exactly what it says it will. We had delivery and communication problems with safetyplay which is why I knocked two stars off. We called ahead of placing our order to check delivery times as we wanted it in time for our sons birthday and were told that would happen. It didn’t. I had to chase up with safety play when it didn’t arrive, they didn’t contact me. It was then due to arrive the next week. It didn’t. Again I had to contact them when it didn’t arrive. I appreciate that sometimes machines break and that with the best will in the world delivery times sometimes can’t be fulfilled but good customer service would see the company contact the customer and apologise ahead of time, not leave the customer waiting for a delivery that doesn’t arrive and then leave it for the customer to call/email to find out what is going on. All the while the website advertised next day delivery.
10 months ago
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Safety Play has a 4.73 average rating from 156 reviews

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