I bought Samsung's gas over range, after deleveraging I find out missing parts, I call reporting the missing parts since the 18th of January, then they told me they will ship the missing parts priority, I asked for the trucking g number? They said there is no trucking #!!, I waited 10 days and I call again they said they are shipped, I waited again 8 days nothing has been delivered yet, now we are on the 4th of February and nothing has delivered yet, really bad experiance not using g my cooktop component, no cooking at home, spending lot of money buying food from outside, I regret buying from Samsung, customer service worthless!!!