I talked to the Samsung representative about the remote for the TV that I had purchased 1 year and 2 months back, which was 2 months over the warranty period. In the beginning of the conversation they agreed to send me replacement remote. The customer service representative and his manager took the receipt, but at the end they denied to provide me a replacement remote after wasting more than 1 hour of my time.
4 years ago
Samsung has a
1.2
average rating
from
4,080
reviews
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